Protecting subscriber PII across telecom CRM and billing
The challenge
Telecom operators hold vast subscriber PII — identity, CDRs, billing and support notes — accessed daily by large, distributed teams and partners.
High agent turnover and third-party access multiply leakage risk, while KVKK and GDPR demand strict control and evidence.
The Siberson approach
Label subscriber data
Veriket classifies subscriber PII across CRM, billing and support repositories.
Enforce at egress
Verikor DLP applies label-aware policy to email, web, USB, cloud and print used by agents and partners.
Contain partner access
Policies and monitoring constrain what third parties can extract.
Evidence at scale
Enforcement is logged and mapped to KVKK and GDPR obligations.
Products in this use case
Outcomes
Reduced leakage
Subscriber PII controlled across the tools agents actually use.
Partner risk contained
Third-party data extraction constrained and monitored.
Regulatory evidence
Demonstrable control over subscriber personal data.
Compliance & standards
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